Cookie Policy
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Cookie Policy
We use cookies to enhance your experience. By clicking 'Allow cookies,' you agree to our use of cookies.
You can register as a dealer by filling out the registration form on the dealer page and completing the required documents.
Dealers can post cars for auction by logging into their dealer account, clicking "Post Auction," and filling in the car details.
Currently, there is RM100 fee for dealers to post cars for auction, but a commission will be charged on successful transactions.
Simply click “Join” on the auction page and pay a joining fee of RM20 to participate.
If you win an auction, you must pay 2% of the winning bid amount to the Carbidi system. After payment, you will receive the dealer’s contact to proceed with the purchase.
If you fail to pay the 2% of the winning bid, the dealer has the right to transfer the winning bid to another participant.
You will receive a notification in the app and via email if you are the auction winner after the auction period ends.
Once you place a bid, it cannot be canceled or changed, so please review carefully before confirming.
You will receive the dealer’s contact information after paying 1% of the winning bid amount. The contact will be available on the auction details page once payment is made.
If you encounter any technical issues, please contact our support team through the "Contact Us" page in the app.
To participate in a car bidding session, Carbidi requires a small entry fee (RM20). Additionally, a 2% hold will be placed on your registered credit card based on the total amount of your bid. If you win the auction, Carbidi will charge a platform fee of 2% of the final winning price.
Each time a user places a new bid, the auction timer is automatically extended by one hour. This ensures that every participant has a fair chance to respond and prevents last-second bidding from closing the auction unfairly.
The hold placed on your credit card will be released immediately after the auction ends. Depending on your bank, it may take 24–48 hours for the funds to be reflected back in your hold account.
To successfully place a bid, your offer must be higher than the current highest bid from other users. If your bid is equal to or lower than the existing bid, the system will not accept it.
To join a bidding session, you can pay using FPX or a credit card. However, in order to place a bid, a valid credit card is required, as Carbidi will place a 2% hold on the bidding amount for security and verification purposes.
Carbidi is owned and operated by Scrut Technology, a reputable company specializing in big data analytics and artificial intelligence. Scrut Technology is also the company behind Scrut.my, a trusted name in the industry. Backed by this expertise, Carbidi ensures a secure, transparent, and reliable car bidding experience.
Anyone can join the bidding process, as long as they have a valid credit card to make payment on the platform.
If you win, you will be provided with the dealer’s contact information. You will then deal directly with the dealer to complete the purchase transaction.
The joining fee is non-refundable. For the winning bidder, a 2% platform fee will be charged based on the final winning amount. Losing bidders will not be charged, and any temporary holds on their credit cards will be released by our payment merchant.
It is the bidder’s sole responsibility to ensure they are financially prepared before participating. If you are unable to secure financing after winning a bid, no refund will be provided.
Carbidi encourages dealers to upload detailed and high-quality photos of their vehicles so buyers can evaluate them thoroughly online, ensuring a smooth and transparent bidding process.
We will hold the vehicle for 30 days before putting it on the platform again. The platform fee of 2% cannot be refunded.
To put the car on the road, dealers typically charge a processing fee (which generally ranges from RM1,500 to RM3,000 depending on the dealer), along with insurance and road tax. These costs are not included in the winning bid price.
No, direct dealings with the dealer are not permitted, as all transactions must follow the conditions we have established with the dealer.
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